Just Arrived? Here’s where to meet us.

Arrival Instructions

Once you have arrived, please call us at: (808) 944-1879 and our dispatcher will notify you of your driver’s name and the vehicle’s current location / ETA.

  • Hawaiian Airlines

    Domestic / Inter-Island Flights: From your baggage claim, walk out to the main curb and turn left and walk towards baggage claim #6 until you reach “Pre-Arranged 1”. Your driver will be waiting in this area for your pickup.

    International Flights: Please use the crosswalk at baggage claim #16 and cross over to the middle median where it is labeled “Pre-Arranged #3”. Your driver will be waiting in this area for your pickup.

  • Alaska, American, Air Canada, WestJet, Sun Country, Omni Air, Virgin America, Southwest Airlines

    Please use the crosswalk at baggage claim #16 and cross over to the middle median where it is labeled “Pre-Arranged #3”. Your driver will be waiting in this area for your pickup.

  • Delta and United Airlines

    From inside the baggage claim area, walk towards baggage claim #31. When you get to baggage claim #31, to the right of the bathrooms there will be a sign that reads “Pre-Arranged #5”. Walk out through the automatic doors and you will find a waiting area. Please wait here until your driver arrives.

  • International Flights, Japan Airlines, Korean Air, ZipAir, JIN Air, China Airlines

    Please use the crosswalk at baggage claim #16 and cross over to the middle median where it is labeled “Pre-Arranged #3”. Your driver will be waiting in this area for your pickup.

Daniel K. Inouye International Terminal Map